About
Vanessa
I am an Information Systems professional with experience in IT support, access management, and security operations across government and residential environments.
I focus on delivering reliable IT solutions, improving processes, and supporting people through secure and efficient technology.
I’m passionate about cybersecurity and committed to continuous learning to build a strong foundation in secure systems and service excellence.
Core Skills
IT Support and Troubleshooting
Access Control Systems
User Access Management
Security Operations
Microsoft 365 Package
Technical Documentation
Professional Development
ITIL ®5 Foundation
CompTIA Security+
Cybersecurity
Continuous professional development