About

Vanessa

I am an Information Systems professional with experience in IT support, access management, and security operations across government and residential environments.

I focus on delivering reliable IT solutions, improving processes, and supporting people through secure and efficient technology.

I’m passionate about cybersecurity and committed to continuous learning to build a strong foundation in secure systems and service excellence.


Core Skills

  • IT Support and Troubleshooting

  • Access Control Systems

  • User Access Management

  • Security Operations

  • Microsoft 365 Package

  • Technical Documentation

Professional Development

  • ITIL ®5 Foundation

  • CompTIA Security+

  • Cybersecurity

  • Continuous professional development